The Lowdown
Operator | Marketplay Limited |
|---|---|
Established | 2017 |
Headquarters | Malta |
Licences Held | UK Gambling Commission (39483), Malta Gaming Authority |
Our mr.play casino review takes a close look at a new online casino that is all about having fun while playing a huge range of popular online slot, table, casino and live dealer games, as well as sports betting.
mr.play is instantly recognisable thanks to its distinctive and iconic moustache logo combined with its bold blue and white colour scheme.
Players are drawn to mr.play thanks to its generous welcome offer plus its level-up VIP scheme that can see the most loyal players earn gold moustache status.
If you are looking for a fun yet fair new online casino that offers a wide range of games, plenty of payment options and top-rated customer support, don a moustache and sign-up at mr.play today.
What We Like…
Fun and friendly online casino with moustache theme
Great selection of games including live dealer and sports betting
Plenty of payment methods and fast transaction times
Ongoing offers and promotions to reward players for their loyalty
Play at Mr.Play if you…
You are looking for a new online casino that you can trust
You like to mix and match casino with sports betting
Prefer points-based loyalty and VIP schemes
Deposit and withdraw via eWallets as transaction times are instant
Design & Layout
mr.play is the fun lover’s casino and this is apparent from how the casino has been designed and laid out, with a huge emphasis on its moustache logo. But mr.play is not style over substance. Its blue, white and grey colour scheme is bold and bright but also means that the casino is incredibly easy to navigate and explore. The homage page uses the traditional grid layout to display the huge selection of games that are stocked in the mr.play portfolio. At the top of the homepage there is a banner that includes a burger menu to the left followed by the main game lobbies, the moustache logo, my account and buttons to deposit and launch live chat. Click the burger menu a box opens up and you can find access to other key parts of this casino. This includes Promotions, Exclusive Club, Getting Started, Information, Casino Games, Sports and Change Language and My Account. Below the top banner is a box promoting the latest offers, new games, the VIP club, etc. Then comes tabs for the games offered – Featured, New, Video Slots, Classic, Casino, Scratch Cards and All. There is also a search tool where you can enter the name of the game you wish to play and it will search the entire game portfolio to find it. During our mr.play casino review we spotted several nice design features including the latest winner banner that runs across the bottom of the game lobby. We also liked how the casino has kept the design clean and simple while creating a modern and stylish online casino environment.
Game Lobby & Portfolio
The mr.play casino game lobby is not as large as some of the other new online casinos, but what it lacks in quantity it more than makes up for in quality. During or mr.play casino review we spent several days exploring the game lobby and at no point did we feel that it lacked choice with more than 500 games available. This includes slots from the likes of Big Time Gaming, Red Tiger Gaming, NetEnt, IGT, Blueprint Gaming, Play’n GO and more. This means you can expect to find titles such as Bonanza, Pirates Plenty, Totem Lightning, Gonzo’s Quest, Starburst, Pyramidion, Wild Fury Jackpots and Book of Dead. Fans of classic slots are well catered for with a large selection of titles including Grand Spin, Supercharged 7s, Lucky Stripes, Extra Juicy and Super Fire 7s. You will also find a small selection of table games including blackjack, roulette, and poker, as well as a dedicated NetEnt powered live casino lobby. Here you will find titles for blackjack, roulette, baccarat and live money wheel with variants including Salon Prive, Lightning and Squeeze respectively. mr.play also offers a choice of instant win scratch cards plus a dedicated sportsbook where you can wager on a wide range of sports via your online casino account. All told, it is a comprehensive game offering that has enough variety and quality to keep players entertained day in day out, week in week out.
Mobile Play
mr.play has been designed to deliver a world-class mobile experience and while it might not quite match that offered by the likes of PlayOJO, you will not be disappointed. There is no mr.play casino app, you simply access the casino via your mobile web browser, but this means it can be played from almost any smartphone or tablet device. On accessing the mr.play mobile casino you will notice that it uses the same design and colour scheme as the desktop version, offering the same sense of fun and friendliness. At the top of the homepage you will find a burger menu. Click it to gain access to key features such as the cashier, promotions, your account and live chat. Below the top banner there is a box pushing the latest offers, new games and announcements and below that are tabs for different game types including Slots, Live Casino and Most Popular. The game lobby is laid out in the same grid format as the desktop site making it easy to navigate and explore without excessive swiping and scrolling. During or mr.play casino review we found that games loaded quickly and played without any lag or interruption. All things considered, mr.play is a great mobile casino.
Bonuses & Promotions
mr.play casino offers a generous welcome offer to new players which runs across your first three deposits. All told, you can receive up to 100 bonus spins and £200 in bonus cash. It works as follows: First deposit – receive 100% up to £50 plus 20 bonus spins. You will then receive 20 bonus spins per day over the next four days. Second deposit – receive 50% up to £75 Third deposit – receive 50% up to £75 The welcome package does come with some terms and conditions. The minimum deposit on the first deposit is £10, increasing to £20 for the second and third deposits. You have 21 days to wager the bonus and one day to wager the bonus spins. Any winnings from the bonus money and/or the bonus spins must be wagered x35 before they can be withdrawn as cash. It is also worth noting the bonus spin winnings are limited to £100 so any winnings over that amount will not be credited to your account balance. In addition to the welcome package, mr.play casino also runs regular promotions and bonuses to reward players for their loyalty. During our mr.play casino review that included earning double VIP points when playing certain games on certain days, Monday rewards including reload deposit bonuses plus weekly tournaments. mr.play also runs regular prize draws on certain games. During our review, it was on NetEnt’s Conan and every £20 bet would earn you a ticket into the draw with £1,000 on offer for the winner.
Loyalty Scheme
mr.play rewards its players with a traditional points-based loyalty scheme and VIP club. You earn points for every bet you place and the more points you earn, the more levels you clear. The higher the level you achieve the more prestigious your VIP status and the better perks you unlock. Points can also be exchanged for free bonus cash. There are seven VIP levels in total. You start as a New Member then work up through Bronze, Silver, Gold, Platinum, Premium and Prestige. As you progress through mr.play’s loyalty scheme and VIP club, you can expect to unlock additional perks such as faster withdrawals, your own account manager and unique bonuses and offers. During our mr.play casino review, we learned that you earn 1 point for every £40 wagered on any of the games offered at the casino. We also discovered that each VIP level has a different rate at which points can be exchanged for free bonus cash. This is outlined below: New player: 35 Bronze: 30 Silver: 28 Gold: 25 Platinum: 23 Premium: 20 Prestige: 15 Once you have reached each level you can then trade your points for bonus cash. This is done via the cashier and by entering the number of points you want to convert. The cashier will then calculate the amount of bonus cash you receive, taking into account your current VIP status. Bonus cash is subject to a x35 wagering requirement before it can be withdrawn. mr.play also runs a Sunday Free Play offer for those of Bronze status and above. Simply sign in on a Sunday and receive a number of free plays with no deposit required. The number of free plays you receive relates to your VIP status and is a follows: Bronze – 5 Silver – 10 Gold – 20 Platinum – 40 Premium – 50 Prestige – 50 Just remember that free spin winnings are limited to a maximum of £100 and that all free spin winnings are subject to a x35 wagering requirement.
Banking
mr.play provides its players with a great range of methods for depositing into and withdrawing from their online casino wagering account. This includes:
Payment method | Min deposit | Min withdrawal | Fees | Find out more |
|---|---|---|---|---|
Visa | £10 | £10 | 2.5% | |
Mastercard | £10 | £10 | 2.5% | |
Skrill | £10 | £10 | N/A | |
Skrill 1-Tap | £10 | £10 | N/A | |
Neteller | £10 | £10 | N/A | |
Paysafecard | £10 | N/A | N/A | |
PayPal | £10 | £10 | N/A |
As the table above shows, mr.play imposes a small 2.5% fee on deposits made via Visa and Mastercard. So, if you deposit £10 you will pay £0.25 making the total transaction £10.25. During our mr.play casino review we found that deposits were processed instantly but that withdrawals could take a little longer depending on the method used. So long as you have had your ID documents verified mr.play says that it will take on average the following amount of time for winnings to be transferred to you:
Debit cards: 3-5 working days
Bank transfers: 5-7 working days
eWallets: Instant
As required by the UK Gambling Commission, mr.play keeps player funds in a separate bank account to operational funds. It does this to the level “Medium” which means it has taken additional steps to protect your money but cannot guarantee all or any funds will be returned to you in the event the company goes bust.
Customer Support
mr.play casino has a team of dedicated customer support agents that can be contacted via email, live chat and telephone. Agents are available seven days a week from 6am to 11pm. The operator says that it has a C.A.R.E mantra – Customers Are Really Everything – and that it goes to great lengths to ensure its players are well looked after. During our mr.play casino review we contacted customer support on several occasions and found the agents to be friendly and professional. In all cases they were able to quickly answer our questions and resolve any issues that we had. If you require a fast response, live chat and telephone are the best options.
Security and Fairness
mr.play casino says that it is committed to providing fair play at all times and that it does everything in its power to ensure the casino is safe and secure. During our my.play casino review we discovered that the operator uses a 128-bit SSL encryption to protect all data and financial transactions. This, in turn, is protected by the latest firewall technology. When it comes to privacy, mr.play says that it does not rent, share or sell your personal information and data on to third parties. Read our guide to the data online casinos hold on players here. As for fairness, mr.play uses a random number generator to ensure that the outcome of all bets are random and fair. Its RNG has been tested by independent third-party, iTech Labs.
Anything hidden in the Terms and Conditions?
As part of our mr.play casino review we have read the operator’s terms and conditions carefully to see if they contain anything that might catch you out. We are pleased to report that mr.play is one of the most transparent and honest online casinos when it comes to terms and conditions and what it expects from players. That being said, we always recommend reading through an online casino’s terms and conditions – especially for bonuses – before signing up and playing.
Conclusion
mr.play certain lives up to its claim to be the fun lover’s casino with a great range of slots, table, scratch card, live dealer and sports betting games to choose from. During our mr.play casino review we came to love the design and layout of the casino, particularly how easy it was to navigate and explore. This, combined with a decent welcome offer and generous on-going promotions, means that we are more than happy to wear the moustache and recommend mr.play casino to you.
