GambleAware appoints new boss

GambleAware, the charity that provides help and support to those suffering from problem gambling, has named Zoë Osmond as its new Chief Executive Officer.

Osmond was previously Communications and Engagement Director at the charity and will replace outgoing boss Marc Etches who joined GambleAware back in 2011.

GambleAware said that Osmond has a track record of driving business growth and would bring a “wealth of experience” to the role as the charity looks to strengthen its service offering.

The charity provides free, confidential help and support through its dedicated hotline (0808 8020 133) and live chat services.

Osmond joined GambleAware in 2018 and has led the execution of the charity’s safe gambling and treatment campaigns aimed at driving awareness among players.

During this time, she has worked hand in hand with various stakeholders across public health, government, media, academia and the gambling industry including online casino brands.

GambleAware chair, Kate Lampard CBE, said: “In the past two and a half years that I and trustees have worked with Zoë she has demonstrated that she fits the criteria we are looking for perfectly.

“Her knowledge and experience of GambleAware means she can hit the ground running, something that is of particular importance when starting a leadership role during a pandemic.

“Her ability to work with a wide range of subject matter experts and her experience of transforming a charity, building businesses and leading change will be instrumental in taking GambleAware to the next stage in its development.”

Osmond added: “GambleAware is at an exciting moment in its history and over the past ten years Marc Etches has done a phenomenal job in leading the charity to this point.

“It is a critical time for the gambling sector and the recent pledge of up to £100m from the gambling industry means this is a significant time to shape and drive forward GambleAware’s vital work and develop its own expertise.

“I am excited by the prospect of transformation and the opportunities now available to GambleAware to work with other organisations to prevent gambling harm and I look forward to taking on this challenge.”

If you would like to learn more about safe gaming, read our guide to how to gamble responsibly online.

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